Shipping Policy – Tavom Electric LLP
At Tavom Electric LLP, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines the terms and conditions related to the processing, dispatch, and delivery of products purchased through our platform.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is processed, it will be dispatched through our trusted logistics partners.
Shipping Time & Delivery
- Standard delivery timelines range between 3–7 business days, depending on your location.
- Delivery timelines may vary for remote or rural areas.
- In case of high demand, stock availability, or unforeseen circumstances, shipping may take longer than expected.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
- You can track your order through the courier partner’s website or tracking link provided.
Delivery Conditions
- Please ensure that the shipping address and contact details provided are accurate.
- If the recipient is unavailable at the time of delivery, the courier partner may attempt re-delivery.
- Tavom Electric LLP is not responsible for delays caused due to incorrect shipping details.
Damaged or Lost Shipments
- If you receive a damaged product, please notify us within 24 hours of delivery with photos or proof.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue promptly.
- Replacement or refund will be processed as per our company policies after verification.
International Shipping
- Currently, we primarily serve customers within India.
- For international shipping inquiries, please contact our support team before placing an order.